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Setup page · Accounts receivable

Methods of payment

A setup page for customer methods of payment.

Used by
Accounts receivable clerk, Accounts receivable manager, Auditor and 10 more roles
Business process
Define customer payment processes in Dynamics 365 Finance
Menu item
CustPaymMode
Main table
CustPaymModeTable
Data entity
CustomerPaymentMethodEntity
Setup steps
1 on this page
Show what matters for

Everyone

1What it is and why

What it isA setup page for customer methods of payment.
What you do hereUse it to create and maintain the methods of payment that customers use.
ExampleFor example, a method of payment can include payment control checks that are run in journals when they are posted with that method.
Methods of payment page in Dynamics 365
The page in a working Dynamics 365 system. page title tab to open what to set or check

Functional consultant · Solution architect

2Where it fits

Business processDevelop sales policies › Define accounts receivable strategy › Define customer payment processes in Dynamics 365 Finance
Menu pathAccounts receivable › Payments setup › Methods of payment
Set up first—
Used next byCustomers Microsoft Learn ↗Customer payment journal Microsoft Learn ↗Sales orders Microsoft Learn ↗Payment fee Microsoft Learn ↗
Related pages—

End user · Functional consultant

3How to do it

Step by step, with screenshots

Set up Methods of payment5 screens

Create and maintain the methods by which customers pay the organization.

  1. Screen 1

    Create the customer method of payment

    Go to Accounts receivable > Payments setup > Methods of payment

    1. Select New and fill in the header fields
    2. On the General FastTab, set Account type and Payment account
    3. Leave Bridging posting set to No
    1Method of paymentBEAT-CASH
    PeriodInvoice
    DescriptionAtlas cash test
    Payment statusNone
    Payment typeOther
    Account typeLedger
    Payment account110100
    Bridging postingNo
    Create the customer method of payment (zoomed on the outlined fields)
    Show the full screenCreate the customer method of payment
    page title tab to open what to set or check
  2. Screen 2

    Post a customer payment journal

    Go to Customer payments journal BEAT-000004, List tab

    1. Open the customer payment journal
    2. Review the lines on the List tab and the totals below

    Check Lines BEAT-140000004 (credit 10.00) and BEAT-140000005 (debit 10.00 USD) for customer BEAT-000001 use offset type Ledger, and the voucher (10.00 = 10.00) and journal (20.00 = 20.00) both balance to 0.00.

    Post a customer payment journal (zoomed on the outlined fields)
    Show the full screenPost a customer payment journal
    page title tab to open what to set or check
  3. Screen 3

    Check the payment voucher

    Go to Voucher transactions BEAT-140000004, Overview tab

    1. Open the voucher transactions for BEAT-140000004
    2. Review the Overview tab

    Check Voucher BEAT-140000004, dated 10/7/2026, posts 120100 -10.00 USD and cash clearing 110100 +10.00 USD.

    Check the payment voucher (zoomed on the outlined fields)
    Show the full screenCheck the payment voucher
    page title tab to open what to set or check
  4. Screen 4

    Check the reversing voucher

    Go to Voucher transactions BEAT-140000005, Overview tab

    1. Open the voucher transactions for BEAT-140000005
    2. Review the Overview tab

    Check Voucher BEAT-140000005, dated 10/7/2026, posts 120100 +10.00 USD and 110100 -10.00 USD, the exact opposite of BEAT-140000004.

    Check the reversing voucher (zoomed on the outlined fields)
    Show the full screenCheck the reversing voucher
    page title tab to open what to set or check
  5. Screen 5

    Check the payment settlement

    Go to Customer transactions > View settlements

    1. Open the customer's transactions
    2. Select voucher BEAT-140000004 and open View settlements

    Check BEAT-140000004 (-10.00) and BEAT-140000005 (10.00 USD) are each settled 10.00, with settlement and closed dates of 10/7/2026 and a balance of 0.00.

    Check the payment settlement (zoomed on the outlined fields)
    Show the full screenCheck the payment settlement
    page title tab to open what to set or check

Microsoft's steps

  1. Go to Accounts receivable > Payments setup > Methods of payment.
  2. Select New.
  3. In the Method of payment field, enter a clear ID, and enter a Description.
  4. Select the payment status a payment must have before it can be posted.
  5. Select how payments are created for invoices when you run a payment proposal, and select the payment type.
  6. Select the account type, usually Bank, and the bank account that receives the payment.
  7. Enter the Bank transaction type to help bank reconciliation.
  8. If payments should post to a bridging account until they clear the bank, turn on bridging and enter the bridging main account.
  9. Use the File format, Payment control and Payment attributes tabs for electronic formats, mandatory fields and attributes.
  10. Select Save.

Source: Microsoft Learn ↗

Field guide

FieldWhat it meansWorked exampleTable column
Method of paymentThe ID shown on invoices and payments, so it should say what kind of payment it is and for which bank account.Microsoft Learn ↗BEAT-CASH—
Bank transaction typeIdentifies the type of payment for your bank and helps during bank reconciliation.Microsoft Learn ↗——
Export formatThe format used to export electronic payments.Microsoft Learn ↗——
Import formatThe file format of the bank report about payments received from customers.Microsoft Learn ↗——
Return formatThe format of the return message from the bank, when the bank supports a return file.Microsoft Learn ↗——
Remittance formatThe file format for remittances to a specific bank.Microsoft Learn ↗——
Check number is mandatoryChecks that a check number is entered on the payment.Microsoft Learn ↗——
Payment reference is mandatoryChecks that a payment reference is entered.Microsoft Learn ↗——
Deposit slip is mandatoryRequires the deposit slip option to be selected.Microsoft Learn ↗——
Offset account has the type bankChecks that the offset account type is Bank.Microsoft Learn ↗——
Bank transaction type is mandatoryChecks that a bank transaction type is selected.Microsoft Learn ↗——
Period—Invoice—
Description—Atlas cash test—
Payment status—None—
Payment type—OtherPaymentType
Account type—LedgerAccountType
Payment account—110100PaymentLedgerDimension
Bridging posting—No—

Functional consultant

4Setup decisions

Setup stepRecommended value and whyDecision · common mistake · test
Set up Methods of payment——

Solution architect

5Design impact

Shared or per companyPer company: each legal entity has its own records. Microsoft data model ↗
Can it be undone—
Feature or country—
If you change it later—

Technical architect

6Technical

Menu itemCustPaymMode Checked in Dynamics 365
FormCustPaymMode Checked in Dynamics 365
TableCustPaymModeTableShown as “Methods of payment - customers” in Record infoKey field: PaymModeChecked in Dynamics 365
Data entitiesCustomerPaymentMethodEntityCustomer payment method Microsoft data model ↗
Who can open itPrivilegesMaintain customer methods of payment CustPaymModeMaintainView customer methods of payment CustPaymModeViewDutiesInquire into collections status CollectionLetterCollectionsStatusInquirInquire into collections policies CollectionLetterCollectPoliciesInquireInquire into invoice and cash policies CustInvoiceInvoiceAndCashPoliciesInquirEnable invoice and cash process CustInvoiceInvoiceAndCashProcessEnableMaintain customer payments PaymCustomerPaymentsMaintainInquire into invoice and cash policies RentalCustInvInvoiceAndCashPolInquirEnable invoice and cash process RentalCustInvoiceInvAndCashProcEnableMaintain customer invoices for payment RentalCustomerPaymentMaintain
13 security rolesAuditor AuditPolicyManagerCollections agent CollectionLetterCollectionsAgentCollections manager CollectionLetterCollectionsManagerAccounts receivable clerk CustInvoiceAccountsReceivableClerkAccounts receivable manager CustInvoiceAccountsReceivableManagerAccountant LedgerAccountantAccounting manager LedgerAccountingManagerAccounting supervisor LedgerAccountingSupervisorFinancial controller LedgerFinancialControllerAccounts receivable centralized payments clerk PaymAccountsReceivableCentralPaymClerkAccounts receivable payments clerk PaymAccountsReceivablePaymentsClerkRental coordinator agent RentalCoordinatorAgentRental manager RentalManager
Checked in Dynamics 365
Actions on the pageOptions: Personalize, Page options, ShareChecked in Dynamics 365

Developer

7Developer

Open it directlyhttps://<your-environment>/?mi=CustPaymMode
Integrate withCustomerPaymentMethodEntity data entity Microsoft data model ↗
Table definitionCustPaymModeTable columns and relations Microsoft data model ↗

Everyone

8Sources and checks