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Setup page · Accounts receivable

Payment fee

A setup page for payment fees on customer payments, each with a fee ID, name, description, charge type (customer or ledger) and journal type.

Used by
Accounts receivable clerk, Accounts receivable manager, Auditor and 10 more roles
Business process
Define customer payment processes in Dynamics 365 Finance
Menu item
CustPaymFee
Main table
CustPaymFee
Data entity
CustomerPaymentFeeEntity
Setup steps
1 on this page
Show what matters for

Everyone

1What it is and why

What it isA setup page for payment fees on customer payments, each with a fee ID, name, description, charge type (customer or ledger) and journal type.
What you do hereUse it to create payment fees and, through Payment fee setup, define when they are assessed (bank account or group, method of payment, currency) and whether they are a percent, amount or interval.
ExampleA company charges customers a fee when they pay by check instead of by electronic payment.
Payment fee page in Dynamics 365
The page in a working Dynamics 365 system. page title tab to open what to set or check

Functional consultant · Solution architect

2Where it fits

Business processDevelop sales policies › Define accounts receivable strategy › Define customer payment processes in Dynamics 365 Finance
Menu pathAccounts receivable › Payments setup › Payment fee
Set up firstMethods of payment Microsoft Learn ↗
Used next byCustomer payment journal Microsoft Learn ↗
Related pages—

End user · Functional consultant

3How to do it

Step by step, with screenshots

Set up Payment fee1 screen

Create and maintain the payment fees that relate to customers, such as fees for bills of exchange.

  1. Screen 1

    Set up the payment fee rule

    Go to Accounts receivable > Payments setup > Payment fee, Payment fee setup

    1. On Payment fee, select the fee BEAT-FEE and open its Payment fee setup
    2. On the Overview tab, select New
    3. Choose the method of payment and currency, then enter the fee as an amount
    1Method of paymentBEAT-CASH
    Payment currencyUSD
    Percentage/AmountAmount
    Fee amount1.00
    Fee currencyUSD
    Set up the payment fee rule (zoomed on the outlined fields)
    Show the full screenSet up the payment fee rule
    page title tab to open what to set or check

Microsoft's steps

  1. Go to Accounts receivable > Payments setup > Payment fee.
  2. Select New.
  3. Enter a Fee ID, a Name and a Fee description.
  4. In the Charge field, select Customer if the customer pays the fee, or Ledger if your organization pays it.
  5. In the Journal type field, select the journal type that can use the fee, such as Customer payment.
  6. Select Save, then select Payment fee setup.
  7. In the Groupings field, select Table, Group or All, and in the Bank relation field, select the bank account or bank group.
  8. Select the Method of payment and, if needed, the Payment currency that trigger the fee.
  9. Choose whether the fee is a percent, an amount or an interval, and enter the value.
  10. Select the Fee currency and then select Save.

Source: Microsoft Learn ↗

Field guide

FieldWhat it meansWorked exampleTable column
Fee IDThe fee ID shown on payment journals, so it should describe the fee.Microsoft Learn ↗—FeeId
ChargeWho carries the fee: the customer, or a ledger account when your organization pays it as an expense.Microsoft Learn ↗——
Journal typeThe type of journal that can use the fee, usually Customer payment.Microsoft Learn ↗——
GroupingsWhether the fee applies to one bank account, a bank group or all bank accounts.Microsoft Learn ↗——
Bank relationThe bank account or bank group the fee applies to.Microsoft Learn ↗——
Method of paymentThe method of payment that triggers the fee, for example check.Microsoft Learn ↗BEAT-CASH—
Payment currencyAn extra condition: the fee applies only to payments in this currency.Microsoft Learn ↗USD—
Percentage/AmountWhether the value is a percent, an amount, or tiers set on the Interval tab.Microsoft Learn ↗Amount—
Fee currencyThe currency in which the fee is created.Microsoft Learn ↗USD—
Fee amount—1.00—

Functional consultant

4Setup decisions

Setup stepRecommended value and whyDecision · common mistake · test
Set up Payment fee——

Solution architect

5Design impact

Shared or per companyPer company: each legal entity has its own records. Microsoft data model ↗
Can it be undone—
Feature or country—
If you change it later—

Technical architect

6Technical

Menu itemCustPaymFee Checked in Dynamics 365
FormCustPaymFee Checked in Dynamics 365
TableCustPaymFeeShown as “Customer payment fee” in Record infoChecked in Dynamics 365
Data entitiesCustomerPaymentFeeEntityCustomer payment fee Microsoft data model ↗
Who can open itPrivilegesMaintain customer payment fees CustPaymFeeMaintainView customer payment fees CustPaymFeeViewDutiesInquire into collections status CollectionLetterCollectionsStatusInquirInquire into collections policies CollectionLetterCollectPoliciesInquireInquire into invoice and cash policies CustInvoiceInvoiceAndCashPoliciesInquirEnable invoice and cash process CustInvoiceInvoiceAndCashProcessEnableInquire into invoice and cash policies RentalCustInvInvoiceAndCashPolInquirEnable invoice and cash process RentalCustInvoiceInvAndCashProcEnable
13 security rolesAuditor AuditPolicyManagerCollections agent CollectionLetterCollectionsAgentCollections manager CollectionLetterCollectionsManagerAccounts receivable clerk CustInvoiceAccountsReceivableClerkAccounts receivable manager CustInvoiceAccountsReceivableManagerAccountant LedgerAccountantAccounting manager LedgerAccountingManagerAccounting supervisor LedgerAccountingSupervisorFinancial controller LedgerFinancialControllerAccounts receivable centralized payments clerk PaymAccountsReceivableCentralPaymClerkAccounts receivable payments clerk PaymAccountsReceivablePaymentsClerkRental coordinator agent RentalCoordinatorAgentRental manager RentalManager
Checked in Dynamics 365
Actions on the pageButtons: Payment fee setupChecked in Dynamics 365

Developer

7Developer

Open it directlyhttps://<your-environment>/?mi=CustPaymFee
Integrate withCustomerPaymentFeeEntity data entity Microsoft data model ↗
Table definitionCustPaymFee columns and relations Microsoft data model ↗

Everyone

8Sources and checks