Transaction page · Accounts receivable
Create sales order
A menu item that opens the Create sales order dialog, where you select the customer account to start a new sales order.
- Used by
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- Business process
- —
- Menu item
action:SalesCreateOrder- Main table
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- Data entity
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- Setup steps
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Show what matters for
Everyone
1What it is and why
| What it is | A menu item that opens the Create sales order dialog, where you select the customer account to start a new sales order. |
|---|---|
| What you do here | Used to create a sales order quickly without first opening the All sales orders page. |
| Example | A sales order processor creates a new order for customer US-004 in demo company USMF by opening the dialog, selecting the customer account and selecting OK. |

Functional consultant · Solution architect
2Where it fits
| Business process | — |
|---|---|
| Menu path | Accounts receivable › Orders › Create sales order |
| Set up first | All customers Microsoft Learn ↗ |
| Used next by | Shipped but not invoiced sales orders Microsoft Learn ↗ |
| Related pages | All sales orders Microsoft Learn ↗ |
End user · Functional consultant
3How to do it
Microsoft's steps
- Open Create sales order to open the Create sales order dialog.
- In the Customer account field, select the customer.
- Select OK.
- In the Sales order lines section, select Dimensions, choose the dimension fields to show, and then select OK.
- In the Item number field, select the product.
- In the Quantity field, enter the quantity.
- Check the Unit price and discount values that were copied from trade agreements, and enter them if they're empty.
- On the Action Pane, select Sales order > Totals to review the totals, and then select OK.
Source: Microsoft Learn ↗
Field guide
| Field | What it means | Worked example | Table column |
|---|---|---|---|
| Customer account | The customer the sales order is for.Microsoft Learn ↗ | — | — |
| Item number | The product being sold on the order line.Microsoft Learn ↗ | — | — |
| Unit price | The price per unit, copied from a valid trade agreement or the product record when one exists.Microsoft Learn ↗ | — | — |
| Discount | A discount amount per unit, multiplied by the line quantity to get the line discount.Microsoft Learn ↗ | — | — |
| Discount percent | A percentage that reduces the line's gross amount.Microsoft Learn ↗ | — | — |
| Net amount | The line amount after quantity, unit price and discounts; you can override it.Microsoft Learn ↗ | — | — |
Functional consultant
4Setup decisions
| Setup step | Recommended value and why | Decision · common mistake · test |
|---|---|---|
| — No setup is made on this page. | ||
Solution architect
5Design impact
| Shared or per company | — |
|---|---|
| Can it be undone | — |
| Feature or country | — |
| If you change it later | — |
Technical architect
6Technical
| Menu item | action:SalesCreateOrder Checked in Dynamics 365 |
|---|---|
| Form | SalesCreateOrder Checked in Dynamics 365 |
| Table | — |
| Data entities | — |
| Who can open it | — |
| Actions on the page | — |
Developer
7Developer
| Open it directly | https://<your-environment>/?mi=action:SalesCreateOrder |
|---|---|
| Integrate with | — |
| Table definition | — |
Everyone
8Sources and checks
- learn.microsoft.com/dynamics365/supply-chain/sales-marketing/tasks/create-sales-orders
- learn.microsoft.com/dynamics365/supply-chain/sales-marketing/tasks/create-sales-orders
- learn.microsoft.com/dynamics365/finance/accounts-receivable/tasks/create-sales-order-invoices
- Checked in a working Dynamics 365 system, version 10.0.49: the menu item, form, table and security, the page.