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Transaction page · Accounts receivable

Create sales order

A menu item that opens the Create sales order dialog, where you select the customer account to start a new sales order.

Used by
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Business process
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Menu item
action:SalesCreateOrder
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Show what matters for

Everyone

1What it is and why

What it isA menu item that opens the Create sales order dialog, where you select the customer account to start a new sales order.
What you do hereUsed to create a sales order quickly without first opening the All sales orders page.
ExampleA sales order processor creates a new order for customer US-004 in demo company USMF by opening the dialog, selecting the customer account and selecting OK.
Create sales order page in Dynamics 365
The page in a working Dynamics 365 system. page title tab to open what to set or check

Functional consultant · Solution architect

2Where it fits

Business process—
Menu pathAccounts receivable › Orders › Create sales order
Set up firstAll customers Microsoft Learn ↗
Used next byShipped but not invoiced sales orders Microsoft Learn ↗
Related pagesAll sales orders Microsoft Learn ↗

End user · Functional consultant

3How to do it

Microsoft's steps

  1. Open Create sales order to open the Create sales order dialog.
  2. In the Customer account field, select the customer.
  3. Select OK.
  4. In the Sales order lines section, select Dimensions, choose the dimension fields to show, and then select OK.
  5. In the Item number field, select the product.
  6. In the Quantity field, enter the quantity.
  7. Check the Unit price and discount values that were copied from trade agreements, and enter them if they're empty.
  8. On the Action Pane, select Sales order > Totals to review the totals, and then select OK.

Source: Microsoft Learn ↗

Field guide

FieldWhat it meansWorked exampleTable column
Customer accountThe customer the sales order is for.Microsoft Learn ↗——
Item numberThe product being sold on the order line.Microsoft Learn ↗——
Unit priceThe price per unit, copied from a valid trade agreement or the product record when one exists.Microsoft Learn ↗——
DiscountA discount amount per unit, multiplied by the line quantity to get the line discount.Microsoft Learn ↗——
Discount percentA percentage that reduces the line's gross amount.Microsoft Learn ↗——
Net amountThe line amount after quantity, unit price and discounts; you can override it.Microsoft Learn ↗——

Functional consultant

4Setup decisions

Setup stepRecommended value and whyDecision · common mistake · test
— No setup is made on this page.

Solution architect

5Design impact

Shared or per company—
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Technical architect

6Technical

Menu itemaction:SalesCreateOrder Checked in Dynamics 365
FormSalesCreateOrder Checked in Dynamics 365
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Developer

7Developer

Open it directlyhttps://<your-environment>/?mi=action:SalesCreateOrder
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Everyone

8Sources and checks