Setup page · Accounts receivable
Form setup
A setup page for the format of customer-related documents.
- Used by
- Accounts receivable clerk, Accounts receivable manager, Auditor and 13 more roles
- Business process
- Issue sales invoices
- Menu item
CustFormletterParameters- Main table
CustFormletterParameters- Data entity
SalesFormletterPackingSlipFormPrintingConfigurationEntity- Setup steps
- 1 on this page
Show what matters for
Everyone
1What it is and why
| What it is | A setup page for the format of customer-related documents. |
|---|---|
| What you do here | Use it to define the format and note parameters of documents such as quotations, confirmations, picking lists, packing slips, customer invoices, free text invoices and interest notes. |
| Example | — |

Functional consultant · Solution architect
2Where it fits
| Business process | Manage accounts receivable › Issue sales invoices |
|---|---|
| Menu path | Accounts receivable › Setup › Forms › Form setup |
| Set up first | — |
| Used next by | — |
| Related pages | Form notes Microsoft Learn ↗Form sorting Microsoft Learn ↗Customers advanced notes setup Microsoft Learn ↗ |
End user · Functional consultant
3How to do it
Step by step, with screenshots
Set up Form setup1 screen
Define the format of information on customer documents such as sales orders, picking lists, packing slips and invoices, including their form notes.
Screen 1
Set the customer form options
Go to Accounts receivable > Setup > Forms > Form setup, General tab
- Open the General tab
- Set Item number in forms and Sales tax specification
- Leave Include both name and description set to No
- Select Save
1Item number in forms Our 2Include both name and description No 3Sales tax specification None 
page title tab to open what to set or check
Microsoft's steps
—
Field guide
| Field | What it means | Worked example | Table column |
|---|---|---|---|
| Direct attachment to documents | Attaches advanced notes straight to confirmations, picking lists, packing slips and invoices without first attaching them to the sales order.Microsoft Learn ↗ | — | AttachFreeNotesDirectly_IT |
| Item number in forms | — | Our | — |
| Include both name and description | — | No | — |
| Sales tax specification | — | None | — |
Functional consultant
4Setup decisions
| Setup step | Recommended value and why | Decision · common mistake · test |
|---|---|---|
| Set up Form setup | — | — |
Solution architect
5Design impact
| Shared or per company | Per company: each legal entity has its own records. Microsoft data model ↗ |
|---|---|
| Can it be undone | — |
| Feature or country | — |
| If you change it later | — |
Technical architect
6Technical
| Menu item | CustFormletterParameters Checked in Dynamics 365 |
|---|---|
| Form | CustFormletterParameters Checked in Dynamics 365 |
| Table | CustFormletterParametersShown as “Customer, form parameters” in Record infoChecked in Dynamics 365 |
| Data entities | SalesFormletterPackingSlipFormPrintingConfigurationEntityPacking slip form printing configurations Microsoft data model ↗SalesFormletterSalesAgreementFormPrintingConfigurationEntitySales agreement form printing configurations Microsoft data model ↗SalesFormletterSalesInvoiceFormPrintingConfigurationEntitySales invoice form printing configurations Microsoft data model ↗SalesFormletterSalesOrderConfirmationFormPrintingConfigurationEntitySales order confirmation form printing configurations Microsoft data model ↗SalesFormletterSalesQuotationFormPrintingConfigurationEntitySales quotation form printing configurations Microsoft data model ↗SalesFormletterWarehousePickingListFormPrintingConfigurationEntityPicking list form printing configurations Microsoft data model ↗CustFormletterCustomerAccountStatementFormPrintingConfigurationEntityCustomer account statement form printing configurations Microsoft data model ↗CustFormletterCustomerCollectionLetterFormPrintingConfigurationEntityCollection letter form printing configurations Microsoft data model ↗CustFormletterCustomerFacingFormPrintingConfigurationEntityCustomer facing form printing configurations Microsoft data model ↗CustFormletterCustomerFreeTextInvoiceFormPrintingConfigurationEntityFree text invoice form printing configurations Microsoft data model ↗CustFormletterCustomerInterestNoteFormPrintingConfigurationEntityInterest note form printing configurations Microsoft data model ↗ |
| Who can open it | PrivilegesMaintain report configuration for sales orders, free text invoices, and collections CustFormletterParametersMaintainView report configuration for sales orders, free text invoices, and collections CustFormletterParametersViewDutiesInquire into invoice and cash policies CustInvoiceInvoiceAndCashPoliciesInquirEnable invoice and cash process CustInvoiceInvoiceAndCashProcessEnableInquire into shipping policies InventShippingPoliciesInquireEnable shipping process InventShippingProcessEnableInquire into invoice and cash policies RentalCustInvInvoiceAndCashPolInquirEnable invoice and cash process RentalCustInvoiceInvAndCashProcEnableInquire into quotation to sales order policies RentalSalesQuotationToSlsOrdPoliciesInquireEnable quotation to sales order process RentalSalesQuotationToSlsOrdProcessEnableInquire into quotation to sales order policies SalesQuotationToSalesOrderPolInquireEnable quotation to sales order process SalesQuotationToSalesOrderProcessEnable16 security rolesAuditorAuditPolicyManagerCollections manager CollectionLetterCollectionsManagerAccounts receivable clerk CustInvoiceAccountsReceivableClerkAccounts receivable manager CustInvoiceAccountsReceivableManagerAccounting manager LedgerAccountingManagerAccounting supervisor LedgerAccountingSupervisorAccounts receivable centralized payments clerk PaymAccountsReceivableCentralPaymClerkAccounts receivable payments clerk PaymAccountsReceivablePaymentsClerkRental coordinator agent RentalCoordinatorAgentRental manager RentalManagerRental representative RentalRepresentativeRental sales manager RentalSalesManagerRetail service RetailServiceSales manager TradeSalesManagerWarehouse planner WHSWarehousePlannerWarehouse manager WMSWarehouseManager |
| Actions on the page | — |
Developer
7Developer
| Open it directly | https://<your-environment>/?mi=CustFormletterParameters |
|---|---|
| Integrate with | SalesFormletterPackingSlipFormPrintingConfigurationEntity data entity Microsoft data model ↗ |
| Table definition | CustFormletterParameters columns and relations Microsoft data model ↗ |
Everyone
8Sources and checks
- learn.microsoft.com/dynamics365/finance/accounts-receivable/accounts-receivables-set-up-overview
- learn.microsoft.com/dynamics365/finance/accounts-receivable/accounts-receivables-set-up-overview
- learn.microsoft.com/common-data-model/schema/core/operationscommon/tables/supplychain/salesandmarketing/parameter/custformletterparameters
- learn.microsoft.com/dynamics365/finance/localizations/italy/emea-ita-exil-structured-notes
- Checked in a working Dynamics 365 system, version 10.0.49: the menu item, form, table and security, the page, the demo records and the values in the screenshots.
