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Setup page · Accounts receivable

Customers advanced notes groups

A setup page for customer groups used specifically for the Advanced notes management feature.

Used by
Accounts receivable clerk, Accounts receivable manager, Auditor and 21 more roles
Business process
Manage (create, update, delete) contacts and accounts manually in Dynamics 365 finance and operations app
Menu item
CustNotesGroup_IT
Main table
FreeNotesGroupsTable_IT
Data entity
—
Setup steps
1 on this page
Show what matters for

Everyone

1What it is and why

What it isA setup page for customer groups used specifically for the Advanced notes management feature.
What you do hereUse it to define group codes and descriptions, then assign customers to these groups so that advanced notes can be applied to a whole group.
ExampleWhen similar notes must be printed on business documents for a group of customers, you create an advanced notes group and assign those customers to it.
Customers advanced notes groups page in Dynamics 365
The page in a working Dynamics 365 system. page title tab to open what to set or check

Functional consultant · Solution architect

2Where it fits

Business processManage customer relationships › Maintain contacts and accounts › Manage (create, update, delete) contacts and accounts manually in Dynamics 365 finance and operations app
Menu pathAccounts receivable › Setup › Advanced notes › Customers advanced notes groups
Set up first—
Used next byAll customers Microsoft Learn ↗Customers advanced notes setup Microsoft Learn ↗
Related pagesVendors advanced notes groups Microsoft Learn ↗

End user · Functional consultant

3How to do it

Step by step, with screenshots

Set up Customers advanced notes groups1 screen

Defines groups of customers that should receive the same predefined notes on their sales documents so that notes can be targeted by group rather than per customer.

  1. Screen 1

    Create the customer advanced notes group

    Go to Accounts receivable > Setup > Advanced notes > Customers advanced notes groups

    1. Select New
    2. Enter the group, name and module
    1Advanced notes groupBEAT-AR
    NameAtlas synthetic customer notes
    ModuleCustomer
    Create the customer advanced notes group (zoomed on the outlined fields)
    Show the full screenCreate the customer advanced notes group
    page title tab to open what to set or check

Microsoft's steps

  1. Go to Accounts receivable > Setup > Advanced notes > Customers advanced notes groups.
  2. Create the groups you need for customers that share the same printed notes.
  3. Go to Accounts receivable > Customers > All customers.
  4. On the Sales orders defaults FastTab, in the Advanced notes section, assign each customer to a group.

Source: Microsoft Learn ↗

Field guide

FieldWhat it meansWorked exampleTable column
Advanced notes group—BEAT-AR—
Name—Atlas synthetic customer notesName
Module—CustomerModule

Functional consultant

4Setup decisions

Setup stepRecommended value and whyDecision · common mistake · test
Set up Customers advanced notes groups——

Solution architect

5Design impact

Shared or per companyPer company: each legal entity has its own records. Microsoft data model ↗
Can it be undone—
Feature or country—
If you change it later—

Technical architect

6Technical

Menu itemCustNotesGroup_IT Checked in Dynamics 365
FormFreeNotesGroups_IT Checked in Dynamics 365
TableFreeNotesGroupsTable_ITShown as “Advanced notes group” in Record infoChecked in Dynamics 365
Data entities—
Who can open itPrivilegesManagement of document notes FreeNotesMaintainFreeNotesView FreeNotesViewDutiesInquire into invoice and cash policies CustInvoiceInvoiceAndCashPoliciesInquirEnable invoice and cash process CustInvoiceInvoiceAndCashProcessEnableInquire into shipping policies InventShippingPoliciesInquireEnable shipping process InventShippingProcessEnableInquire into quotation to sales order policies SalesQuotationToSalesOrderPolInquireEnable quotation to sales order process SalesQuotationToSalesOrderProcessEnableInquire into invoice and payment policies VendInvoiceInvoicePaymentPoliciesInquirEnable invoice and payment process VendInvoiceInvoicePaymentProcessEnableMaintain vendor invoices VendInvoiceVendorInvoicesMaintainInquire into vendor invoice status VendInvoiceVendorInvoiceStatusInquire
24 security rolesAuditor AuditPolicyManagerCollections manager CollectionLetterCollectionsManagerChief financial officer CompanyChiefFinancialOfficerAccounts receivable clerk CustInvoiceAccountsReceivableClerkAccounts receivable manager CustInvoiceAccountsReceivableManagerLanded cost agent ITMAgentAccountant LedgerAccountantAccounting manager LedgerAccountingManagerAccounting supervisor LedgerAccountingSupervisorFinancial controller LedgerFinancialControllerAccounts payable centralized payments clerk PaymAccountsPayableCentralPaymClerkAccounts payable payments clerk PaymAccountsPayablePaymentsClerkAccounts receivable centralized payments clerk PaymAccountsReceivableCentralPaymClerkAccounts receivable payments clerk PaymAccountsReceivablePaymentsClerkRental coordinator agent RentalCoordinatorAgentRental manager RentalManagerRental purchasing manager RentalPurchasingManagerRental sales manager RentalSalesManagerRetail service RetailServiceSales manager TradeSalesManagerAccounts payable clerk VendInvoiceAccountsPayableClerkAccounts payable manager VendInvoiceAccountsPayableManagerWarehouse planner WHSWarehousePlannerWarehouse manager WMSWarehouseManager
Checked in Dynamics 365
Actions on the page—

Developer

7Developer

Open it directlyhttps://<your-environment>/?mi=CustNotesGroup_IT
Integrate with—
Table definitionFreeNotesGroupsTable_IT columns and relations Microsoft data model ↗

Everyone

8Sources and checks