Setup page · Accounts receivable
Customers advanced notes groups
A setup page for customer groups used specifically for the Advanced notes management feature.
- Used by
- Accounts receivable clerk, Accounts receivable manager, Auditor and 21 more roles
- Business process
- Manage (create, update, delete) contacts and accounts manually in Dynamics 365 finance and operations app
- Menu item
CustNotesGroup_IT- Main table
FreeNotesGroupsTable_IT- Data entity
- —
- Setup steps
- 1 on this page
Show what matters for
Everyone
1What it is and why
| What it is | A setup page for customer groups used specifically for the Advanced notes management feature. |
|---|---|
| What you do here | Use it to define group codes and descriptions, then assign customers to these groups so that advanced notes can be applied to a whole group. |
| Example | When similar notes must be printed on business documents for a group of customers, you create an advanced notes group and assign those customers to it. |

Functional consultant · Solution architect
2Where it fits
| Business process | Manage customer relationships › Maintain contacts and accounts › Manage (create, update, delete) contacts and accounts manually in Dynamics 365 finance and operations app |
|---|---|
| Menu path | Accounts receivable › Setup › Advanced notes › Customers advanced notes groups |
| Set up first | — |
| Used next by | All customers Microsoft Learn ↗Customers advanced notes setup Microsoft Learn ↗ |
| Related pages | Vendors advanced notes groups Microsoft Learn ↗ |
End user · Functional consultant
3How to do it
Step by step, with screenshots
Set up Customers advanced notes groups1 screen
Defines groups of customers that should receive the same predefined notes on their sales documents so that notes can be targeted by group rather than per customer.
Microsoft's steps
- Go to Accounts receivable > Setup > Advanced notes > Customers advanced notes groups.
- Create the groups you need for customers that share the same printed notes.
- Go to Accounts receivable > Customers > All customers.
- On the Sales orders defaults FastTab, in the Advanced notes section, assign each customer to a group.
Source: Microsoft Learn ↗
Field guide
| Field | What it means | Worked example | Table column |
|---|---|---|---|
| Advanced notes group | — | BEAT-AR | — |
| Name | — | Atlas synthetic customer notes | Name |
| Module | — | Customer | Module |
Functional consultant
4Setup decisions
| Setup step | Recommended value and why | Decision · common mistake · test |
|---|---|---|
| Set up Customers advanced notes groups | — | — |
Solution architect
5Design impact
| Shared or per company | Per company: each legal entity has its own records. Microsoft data model ↗ |
|---|---|
| Can it be undone | — |
| Feature or country | — |
| If you change it later | — |
Technical architect
6Technical
| Menu item | CustNotesGroup_IT Checked in Dynamics 365 |
|---|---|
| Form | FreeNotesGroups_IT Checked in Dynamics 365 |
| Table | FreeNotesGroupsTable_ITShown as “Advanced notes group” in Record infoChecked in Dynamics 365 |
| Data entities | — |
| Who can open it | PrivilegesManagement of document notes FreeNotesMaintainFreeNotesView FreeNotesViewDutiesInquire into invoice and cash policies CustInvoiceInvoiceAndCashPoliciesInquirEnable invoice and cash process CustInvoiceInvoiceAndCashProcessEnableInquire into shipping policies InventShippingPoliciesInquireEnable shipping process InventShippingProcessEnableInquire into quotation to sales order policies SalesQuotationToSalesOrderPolInquireEnable quotation to sales order process SalesQuotationToSalesOrderProcessEnableInquire into invoice and payment policies VendInvoiceInvoicePaymentPoliciesInquirEnable invoice and payment process VendInvoiceInvoicePaymentProcessEnableMaintain vendor invoices VendInvoiceVendorInvoicesMaintainInquire into vendor invoice status VendInvoiceVendorInvoiceStatusInquire24 security rolesAuditorAuditPolicyManagerCollections manager CollectionLetterCollectionsManagerChief financial officer CompanyChiefFinancialOfficerAccounts receivable clerk CustInvoiceAccountsReceivableClerkAccounts receivable manager CustInvoiceAccountsReceivableManagerLanded cost agent ITMAgentAccountant LedgerAccountantAccounting manager LedgerAccountingManagerAccounting supervisor LedgerAccountingSupervisorFinancial controller LedgerFinancialControllerAccounts payable centralized payments clerk PaymAccountsPayableCentralPaymClerkAccounts payable payments clerk PaymAccountsPayablePaymentsClerkAccounts receivable centralized payments clerk PaymAccountsReceivableCentralPaymClerkAccounts receivable payments clerk PaymAccountsReceivablePaymentsClerkRental coordinator agent RentalCoordinatorAgentRental manager RentalManagerRental purchasing manager RentalPurchasingManagerRental sales manager RentalSalesManagerRetail service RetailServiceSales manager TradeSalesManagerAccounts payable clerk VendInvoiceAccountsPayableClerkAccounts payable manager VendInvoiceAccountsPayableManagerWarehouse planner WHSWarehousePlannerWarehouse manager WMSWarehouseManager |
| Actions on the page | — |
Developer
7Developer
| Open it directly | https://<your-environment>/?mi=CustNotesGroup_IT |
|---|---|
| Integrate with | — |
| Table definition | FreeNotesGroupsTable_IT columns and relations Microsoft data model ↗ |
Everyone
8Sources and checks
- learn.microsoft.com/dynamics365/finance/localizations/italy/emea-ita-exil-structured-notes
- learn.microsoft.com/dynamics365/finance/localizations/italy/emea-ita-exil-structured-notes#advanced-notes-setup
- learn.microsoft.com/dynamics365/finance/localizations/italy/emea-ita-exil-structured-notes
- learn.microsoft.com/common-data-model/schema/core/operationscommon/tables/finance/aparshared/miscellaneous/freenotesgroupstable_it
- Checked in a working Dynamics 365 system, version 10.0.49: the menu item, form, table and security, the page, the demo records and the values in the screenshots.

